A guide for an accessible stay

Accessibility at Hotel Riviera

While Hotel Riviera is a regency building with character, we understand that guests staying with us may have differing requirements in terms of accessiblity. Below is a handy guide to all the things you need to know to enjoy a comfortable, liberating stay with us.

We are proud to offer a car parking valet service for guests with a porter to bring in your luggage and we also have a lift to all floors, giving you truly four star service. If you have any more specific questions please don't hesitate to call our team on 01395 515201.

Key Accessibility Features

Parking

Step-free route with firm surface from car park to entrance Yes

There is a step-free route with a firm surface from the parking to the main entrance or an alternative step-free entrance.

Building entrance

Step-free entrance Yes

There is step-free access at the main entrance or an alternative entrance. This may be via a ramp or lift.

Access to public areas

Step-free access to all or most areas Yes

There is step-free access to all or most areas. This may include access by ramp or lift. As a minimum, there is step-free access to an accessible toilet and at least one food and beverage outlet, where available.

Lift Yes

There are lift(s) available. An evacuation chair should also be available in case of emergency.

Restaurant / dining room / bar

Wheelchair-accessible food and beverage outlet Yes

There is at least one wheelchair-accessible food and beverage outlet on site.

Table service as standard or on request Yes

Table service is available as standard or on request.

Dietary requirements catered for Yes

A selection of food is offered for a range of dietary requirements.

Wheelchair-accessible bedrooms and bathrooms

Wheelchair-accessible bedroom Yes

There is at least one wheelchair-accessible bedroom to accommodate wheelchair users and others with mobility impairments.

Twin / double bed options in wheelchair-accessible bedroom Yes

Both double and twin bed configurations are available across wheelchair-accessible bedroom(s). Not all configurations may be available in every room.

Free-standing shower chair Yes

A free-standing shower chair is available.

Fixed shower seat Yes

There is a fixed shower seat.

Bedrooms and bathrooms – General

Standard bathroom with separate shower unit Yes

There is at least one bathroom for a standard bedroom with a separate shower unit or wetroom, instead of a shower over a bath.